DISA — Direct Inward System Access — lets you dial into your Cannon VoIP phone system from any outside phone and then use it as though you were sitting at your desk. That means you can place outbound calls that show your office Caller ID and check your voicemail remotely, from a cell phone, a hotel room, or any line you happen to be near.
How DISA works
Once you dial in and verify your identity with a PIN, the system hands you a secondary dial tone — you're now effectively on your office phone system. From that secondary dial tone you can place external calls or enter internal Feature Access Codes (FACs), such as the code to reach your voicemail.
DISA is protected by a PIN because it gives an outside caller access to your system. Your DISA access details and PIN are provided by Cannon VoIP — contact us if you need them.
Making an outbound call with DISA
9 when the Virtual Receptionist answers# to place the callChecking voicemail remotely
9#*57. For example, to reach extension 101, enter *57101##Security best practices
Treat your DISA PIN like a bank PIN. Because DISA can place outbound calls on your account, an exposed PIN could lead to fraudulent long-distance charges.
- Use a complex, unique PIN — avoid obvious sequences.
- Never share it, and don't write it somewhere easy to find.
- If you think it's been compromised, contact us right away to change it.
Need help with DISA?
We'll set it up and share your access details securely. Reach out any time.